By accessing the Inspire Travel Group website, you have agreed to the terms and conditions and you are giving consent for Inspire Travel Group to act on your behalf for your travel needs. These terms and conditions, which act as an agreement, describe what to legally expect from us when you purchase travel related services through us. The terms "we", "us" and "our" refer to Inspire Travel Group, and the term "you" refers to the customer visiting our website, booking a reservation through us or otherwise using our services on behalf of yourself and others.
We sell and promote a range of travel related products from different suppliers and service providers. Each Supplier has its own terms and conditions that are applicable to your particular needs and we endeavor to inform you of them.
All bookings including flights are subject to price changes until the required payments are made. Any increase in charges will be at a cost to you and not us. In accepting these terms and conditions you hereby give your consent for us to charge your credit card for such additional amounts incurred.
Prior to planning and arranging your travel, a service fee form will be emailed to you for you to sign, agreeing to pay a service fee to us. The form must be signed, returned and the monies paid into the PayPal account stated below or any other method discussed. We do not accept cash or linked payments toward planning fees.
In order to perform the professional services required to plan and arrange your travel a fee may be required which is non- refundable. Vacation planning involves much time and our work is based on years of personal experience and professional expertise. Your final itinerary and documents will give you as smooth a vacation as is possible. All vacations arranged through Inspire Travel Group offer peace of mind, as we are experienced professionals in the business of planning individual travel for travelers who demand the most professional individual attention to detail and execution of a well planned vacation
Deposits and Payments:
We reserve the right to refuse personal checks as a method of payment.
If we have arranged a package, ground transportation costs are usually included, however on occasions the payment may be made directly to the supplier by you.
We are not liable for any double charging of your credit/ debit card or refunding that is not of our doing. We will endeavor to assist you if a problem arises. However, it is ultimately your responsibility.
We generally send documents to our customers electronically whenever possible. Should a request be made for any documents to be sent as hard copies, an administration fee will apply.
Cancellations and Amendments
Once we have purchased your travel package, your contract is now between you and the suppliers and they may amend or cancel your bookings. As your travel professionals, we will ensure that you are promptly notified through email in the first instance of any significant changes, once we become aware of such changes before your departure. However, we will not accept liability for any changes or costs incurred that may result in this action. You will then have the choice of accepting the change ofarrangements or accepting an offer of alternative travel arrangements if one is made available by the Supplier, or canceling your booked arrangements and receiving any applicable refunds as determined by the Supplier’s terms and conditions. We do not guarantee that any refunds will apply.
If we have booked you a flight and we are alerted to a significant schedule change by your airline before you leave your country of departure, we will contact you by email to advise you of this. Please ensure that you have given us an updated version of your contact email address and phone number, possibly your cell, and that you regularly check for messages before you leave. We have no control over any airline schedule changes or delays and we will not accept liability for costs which may arise as a result of cancellations, delays, changes or amendments.
If you are booked to change airports or flights, it is your responsibility to check with the airline that any onward flights you have confirmed are operating as booked. We strongly recommend that you contact your airline at least 72 hours before the scheduled departure of each flight, making sure you have a confirmation number. Please note that for some airlines it is mandatory to confirm with them before you fly.
Cancellation of Your Booking
In the event you cancel your booking , you may be entitled to a partial refund in accordance with the Supplier(s) terms and conditions. In addition to the cancellation terms and conditions
of your Supplier(s), a fee will apply that will be outlined on your itinerary/booking confirmation. If you decide to cancel arrangements before the balance due date, the terms and conditions of the Supplier (s) will go into effect.
Refunds will only be paid to you once the Supplier(s) are informed and in accordance with their terms and conditions. Generally flight tickets cannot be refunded if they are partially used. We are not responsible for a Supplier’s failure to pay a refund.
If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim your cancellation charges through your insurer. Please read and review each document, carefully.
Airline Reservations
It is your responsibility to ensure that all of the details on your ticket and other travel documents are correct and you must bring to our attention any errors or discrepancies immediately after receiving your completed itinerary. Your travel documents are valuable and should be kept safe and secure. It is advised that you print 2 copies of your travel documents. Leave one copy with a close relative or friend and take the other copy with you. It is not always possible to replace travel documents in the case of loss, theft, damage, etc.
Prior to booking international travel, we recommend that you review the Government’s prohibitions, warnings and advisories applicable to your destinations. By offering travel to a range of destinations, we will not state your choice of destination is safe or without risk. However, we will advise you of any alerts and information relevant to your destinations.
Passport, Visa, Immigration and Vaccination Requirements
It is your responsibility to fulfill and adhere to the passport, visa and other immigration requirements applicable to your destination in line with the laws of the designated country. You should confirm these with the relevant embassies and/or consulates. We do not accept any responsibility in the case of you being unable to travel due to not adhering to any such requirements. We will advise you of what documents are required. However, it is ultimately your responsibility to ensure that all your relevant documents are valid and original (copies are not accepted forms of travel documents). If your passport is expiring within 6 months of your travel dates you may be required to renew your passport prior to travel based on the entry requirements for each country you plan to travel to. If you are not already enrolled in the Smart Traveler Enrollment Program (STEP) program, it is free to do so here:
Vaccination Requirements: It is your responsibility to find out what is needed and make the arrangements for the necessary vaccinations pertaining to your itinerary with your health care professional. Should you need assistance, we will guide you to the necessary website for the country that you intend to visit.
To check the most up-to-date requirements for your travel destination click HERE.
To check the most up-to-date requirements for your travel destination click HERE.
For the most current US citizen State Department travel requirements by region and/or destination please click HERE.
Insurance
Travel insurance is a vital part of your booking. We strongly advise that you take out adequate insurance for the duration of your journey. Travel insurance is mandatory with some travel arrangements and destinations. We may be able to arrange travel insurance to be provided to you through our suppliers or you are welcome to select the policy of your choice here:
Inspire Travel Group reserves the right to modify these Terms and Conditions without prior notice. Your continued use of the site indicates acceptance of the modified Terms and Conditions.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.